Privacy Policy — Complete Guide to User Data Protection at Sbaje

Sbaje is a trusted online gaming and Sports Betting platform in Bangladesh. We believe your personal data belongs to you, and we are fully transparent about how it is collected, used, and protected.

This Privacy Policy explains what information Sbaje collects, why it is collected, how it is used, and what rights you have over your data. This document is Terms & Conditionscomplement to our

Sbaje follows international standards for personal data protection. Our dedicated data protection team works continuously to ensure every piece of information is handled with the utmost care.

Sbaje collects two types of data — what you provide directly, and what is generated automatically as you use the platform.

Sbaje uses your data only for specific, legitimate purposes. Collecting unnecessary data goes against our policy.

• Account Management: Confirming registration, enabling login, and keeping your account secure.
• Service Delivery: Processing gaming features, betting history, and transactions.
• Identity Verification (KYC): Anti-money laundering compliance and fulfilment of legal obligations.
• Support Services: Providing prompt resolution to your queries and complaints.
• Ensuring Security: Detecting and preventing fraudulent activity.
• Service Improvement: Analyzing user experience to improve the platform.
• Promotional Communications: Sending you offers and bonus information with your consent.
• Legal Obligation: Compliance with regulatory authority directives.

Sbaje follows the highest industry security standards to protect your data. Our security infrastructure is continuously updated and tested.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Data is stored in internationally certified, secure data centers.
• Access Controls: Only authorized staff members can access user data.
• Two-Factor Authentication: An additional layer of security when accessing your account.
• Regular Audits: Third-party security audits are conducted on a regular basis.
• Data Backup: Data is backed up regularly to prevent loss in the event of an unexpected incident.

Sbaje does not generally share your personal information with third parties. However, limited information may need to be shared with trusted partners in order to deliver our services.

• Payment Providers: Only the information necessary to process transactions is shared.
• Game Providers: The minimum data required to run games properly.
• KYC Verification Partners: With authorized agencies for identity verification.
• Law Enforcement Agencies: Under a court order or legal obligation.
• Business Transfers: In the event of a company merger or sale, users will be notified in advance.

In all of the above cases, only the minimum necessary information is shared, and partners are required to comply with data protection obligations.

Sbaje uses cookies to enhance your browsing experience and analyze platform performance.

• Essential Cookies: Used to maintain login sessions and ensure platform security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to understand which pages users spend the most time on. Applied to improve our services.
• Marketing Cookies: To show you relevant offers. You can turn this off at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect certain features of the platform.

You have specific rights over your data at Sbaje. Contact us to exercise any of these rights.

Sbaje does not collect data from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.

If you discover that your child or a minor in your family has registered on Sbaje, please contact us immediately at support@sbaje.click. We will delete all data associated with that account.

Sbaje retains your data only for as long as necessary.

• Active Account: All data is retained for as long as your account remains active.
• Closed Account: After account closure, data may be retained for up to 5 years as required by law.
• Financial Transaction Details: Up to 7 years, as required by applicable law.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Sbaje may update this Privacy Policy from time to time. For significant changes, we will:

• A notice will be sent to your registered email.
• We will display a notice on the platform.
• The update date will be noted at the top of the policy.

If you disagree with any updated policy, you may close your account. Continued use of the platform after changes take effect will be considered acceptance of the new policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us: